Virtru incident

O365 Secure Reply Issue

Minor Resolved View vendor source →

Virtru experienced a minor incident on November 20, 2025 affecting Virtru Secure Email Clients, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 06:01 PM UTC
Resolved
Nov 20, 2025, 07:08 PM UTC
Duration
1h 6m
Detected by Pingoru
Nov 20, 2025, 06:01 PM UTC

Affected components

Virtru Secure Email Clients

Update timeline

  1. identified Nov 20, 2025, 06:01 PM UTC

    We've received reports of Secure Replies sent by the O365 add-in not displaying fully. Our team has identified the issue and is actively working to patch it. No other Virtru products are impacted. We will provide another update as soon as we have one.

  2. monitoring Nov 20, 2025, 06:33 PM UTC

    A fix has been released in v1.34.3. We continue to monitor the situation to ensure the issue is fully resolved.

  3. resolved Nov 20, 2025, 07:08 PM UTC

    This incident has been resolved.