VirgoCX incident

ALGO crypto withdrawal is in degraded performance

Resolved after 9 hours 13 minutes, affecting ALGO and ALGO, on November 6, 2024.

monitoring Nov 06, 2024, 11:15 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 06, 2024, 06:43 PM UTC
Resolved
Nov 07, 2024, 03:56 AM UTC
Duration
9h 13m
Detected by Pingoru
Nov 06, 2024, 06:43 PM UTC

Affected components

ALGOALGO

Update timeline

  1. investigating Nov 06, 2024, 06:43 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 06, 2024, 08:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2024, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 06, 2024, 11:15 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 07, 2024, 03:56 AM UTC

    This incident has been resolved.

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