Vipps experienced a minor incident on October 9, 2025 affecting Report API, lasting 3d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2025, 11:45 PM UTC
Some merchants can experience receiving incomplete data for transactions that occurred between June 18th and August 28th. The affected report feed entries will be missing important reference details. This can be seen with "null" for the Reference field in the Report Feed API response. Requests to the Report Feed API outside the above-mentioned date, does not have this issue. We are working on fixing the issue, once this is complete data will be received as they should.
- identified Oct 09, 2025, 11:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2025, 11:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 10, 2025, 12:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 10, 2025, 04:58 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 13, 2025, 02:06 PM UTC
This incident has been resolved.