Vipps incident

Degraded service on Merchant and partner portal

Major Resolved View vendor source →

Vipps experienced a major incident on January 19, 2026 affecting Business portal and Partner Portal and 1 more component, lasting 9h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 06:19 AM UTC
Resolved
Jan 19, 2026, 03:35 PM UTC
Duration
9h 15m
Detected by Pingoru
Jan 19, 2026, 06:19 AM UTC

Affected components

Business portalPartner PortalBusiness portalBusiness portalPartner PortalPartner Portal

Update timeline

  1. investigating Jan 19, 2026, 06:19 AM UTC

    Vipps Mobilepay is experiencing problems with business and partner Portal. We are working on resolving the issue, and will send an update as soon as we have new information.

  2. investigating Jan 19, 2026, 07:01 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 19, 2026, 08:27 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jan 19, 2026, 09:17 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jan 19, 2026, 12:18 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jan 19, 2026, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 19, 2026, 03:35 PM UTC

    This incident has been resolved.