Resolved after 36 minutes, affecting Payment Processing, on November 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Payment Processing
Update timeline
- investigating Nov 06, 2025, 10:17 AM UTC
There are problems with our payment infrastructure provider, and this affects some card payments for some users in Mobilepay. We will send an update as soon as we have new information.
- monitoring Nov 06, 2025, 10:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 10:53 AM UTC
This incident has been resolved.
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