Vipps MobilePay incident

Degraded service for some users

Resolved after 5 hours 54 minutes, affecting ePayments API and ePayments API, on May 21, 2026.

monitoring May 21, 2026, 01:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 21, 2026, 07:36 AM UTC
Resolved
May 21, 2026, 01:30 PM UTC
Duration
5h 54m
Detected by Pingoru
May 21, 2026, 07:36 AM UTC

Affected components

ePayments APIePayments API

Update timeline

  1. investigating May 21, 2026, 07:36 AM UTC

    Vipps/MobilePay is experiencing problems with Passthrough payments ,ePayments and this affects some users. We are working on resolving the issue, and will send an update as soon as we have new information

  2. investigating May 21, 2026, 07:48 AM UTC

    There are problems with our payment infrastructure provider, and this affects some ePayments and passthrough payments in Vipps / MobilePay. We will send an update as soon as we have new information.

  3. investigating May 21, 2026, 09:20 AM UTC

    We are continuing to investigate the issue with our payment infrastructure provider.

  4. investigating May 21, 2026, 10:28 AM UTC

    We are continuing to investigate the issue with our payment infrastructure provider.

  5. monitoring May 21, 2026, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 21, 2026, 01:30 PM UTC

    This incident has been resolved.

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