Vipps MobilePay incident

Degraded service for some users

Resolved after 57 minutes, affecting PSP API and MP Online API and 1 more, on October 13, 2026.

monitoring Oct 13, 2026, 10:34 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 13, 2026, 09:40 AM UTC
Resolved
Oct 13, 2026, 10:38 AM UTC
Duration
57m
Detected by Pingoru
Oct 13, 2026, 09:40 AM UTC

Affected components

PSP APIMP Online APIMP Online API

Update timeline

  1. investigating Oct 13, 2026, 09:40 AM UTC

    Some users may experience problems completing online payments with Visa cards in Vipps and MobilePay due to tokenization issues. We are investigating.

  2. monitoring Oct 13, 2026, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2026, 10:38 AM UTC

    This incident has been resolved.

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