Issues with DRM video playback
Timeline · 1 update
- resolved Oct 11, 2026, 01:28 AM UTC
We are currently investigating this issue.
Vimeo Outage History
Vimeo is up right nowVimeo had 50 outages in the last 2 years totaling 263h 52m of downtime — averaging 2.1 incidents per month.
There were 50 Vimeo outages since April 3, 2025 totaling 263h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Vimeo Record is degraded
Affected: Record
Timeline · 3 updates
- investigating Sep 21, 2026, 09:55 AM UTC
We are currently investigating this issue.
- identified Sep 21, 2026, 10:05 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 21, 2026, 11:49 AM UTC
This incident has been resolved.
Issues with Vimeo Create services
Affected: Create
Timeline · 5 updates
- investigating Aug 05, 2026, 07:23 PM UTC
We are currently investigating this issue.
- investigating Aug 05, 2026, 07:24 PM UTC
We are investigating an issue with Vimeo Create
- investigating Aug 05, 2026, 07:33 PM UTC
We are continuing to investigate the issue
- identified Aug 05, 2026, 08:00 PM UTC
We are seeing recovery with the Create services are are continuing to monitor
- resolved Aug 05, 2026, 08:20 PM UTC
This incident has been resolved.
Playback issues
Affected: On-Site PlayerEmbedded Player
Timeline · 6 updates
- investigating Jul 29, 2026, 04:38 PM UTC
We are currently investigating this issue.
- investigating Jul 29, 2026, 04:43 PM UTC
We are experiencing partial outages to our players and are working to implement a fix
- investigating Jul 29, 2026, 04:44 PM UTC
We are continuing to investigate this issue.
- identified Jul 29, 2026, 04:52 PM UTC
We have implemented a fix and are monitoring.
- identified Jul 29, 2026, 05:16 PM UTC
A fix has been implemented and we are seeing recovery across the players.
- resolved Jul 29, 2026, 05:44 PM UTC
This incident has been resolved.
Issues loading Showcases
Affected: On-Site PlayerEmbedded Player
Timeline · 6 updates
- investigating Jun 26, 2026, 07:17 PM UTC
We are currently investigating this issue.
- investigating Jun 26, 2026, 07:18 PM UTC
We have identified an issue loading Showcases and are implementing a fix
- identified Jun 26, 2026, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 26, 2026, 07:28 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 26, 2026, 07:59 PM UTC
A fix has been released and we are monitoring the impact.
- resolved Jun 26, 2026, 08:13 PM UTC
The disruption to Showcases has been resolved.
Issues loading Player
Affected: On-Site PlayerEmbedded Player
Timeline · 6 updates
- investigating Apr 14, 2026, 04:42 PM UTC
We are currently investigating this issue.
- investigating Apr 14, 2026, 04:43 PM UTC
We have identified an issue with the Player and are investigating.
- identified Apr 14, 2026, 05:01 PM UTC
We have identified the issue and are implementing a fix.
- identified Apr 14, 2026, 05:13 PM UTC
We have implemented the fix and are seeing recovery.
- investigating Apr 14, 2026, 05:25 PM UTC
We are reinvestigating an issue with the Player.
- resolved Apr 14, 2026, 05:49 PM UTC
Player is now functional.
Widespread failures on OTT checkouts, refunds, transactions.
Affected: Website
Timeline · 4 updates
- investigating Apr 01, 2026, 02:42 AM UTC
We are currently investigating this issue.
- investigating Apr 01, 2026, 02:52 AM UTC
We believe we have identified the cause and are working on a fix.
- monitoring Apr 01, 2026, 03:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 03:25 AM UTC
This incident has been resolved.
Recorded videos are stuck uploading
Timeline · 3 updates
- investigating Jan 14, 2026, 09:56 PM UTC
We are currently investigating this issue.
- identified Jan 14, 2026, 09:59 PM UTC
We detected and fixed an issue with recorded videos, where the upload would fail after the recording finished. These videos will appear in your library, stuck in the "Upload pending" state. As of approx. 4:30pm Eastern, all new recordings are uploading successfully. We are currently investigating the backlog of failed uploads.
- resolved Jan 14, 2026, 10:10 PM UTC
Unfortunately, we determined that failed uploads from recordings cannot be recovered, and we recommend deleting these videos from your library, and re-recording the video. We apologize for the inconvenience.
Error for logged out viewers when accessing videos
Affected: On-Site PlayerUploadCreateRecord
Timeline · 3 updates
- investigating Jan 08, 2026, 10:57 AM UTC
We are currently investigating this issue.
- investigating Jan 08, 2026, 11:00 AM UTC
We are continuing to investigate this issue.
- resolved Jan 08, 2026, 11:25 AM UTC
This incident has been resolved.
Translation Dubbing Service Fails
Timeline · 3 updates
- investigating Dec 29, 2025, 10:22 AM UTC
We are currently investigating this issue.
- identified Dec 29, 2025, 10:39 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 29, 2025, 11:10 AM UTC
This incident has been resolved.
Vimeo Site and Player Issues
Timeline · 5 updates
- investigating Dec 05, 2025, 09:07 AM UTC
We are currently investigating this issue.
- identified Dec 05, 2025, 09:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 05, 2025, 09:32 AM UTC
The fix has been implemented and we are monitoring
- identified Dec 05, 2025, 09:44 AM UTC
Vimeo site and player are accessible.
- resolved Dec 05, 2025, 09:48 AM UTC
The incident has been resolved.
Degraded analytics processing
Affected: Live AnalyticsVOD Analytics
Timeline · 9 updates
increased-buffering
Timeline · 5 updates
- investigating Nov 27, 2025, 09:06 AM UTC
We are currently investigating this issue.
- investigating Nov 27, 2025, 09:07 AM UTC
We are investigating reports of elevated buffering
- identified Nov 27, 2025, 11:11 AM UTC
The issue has been identified and a fix is being implemented.
- investigating Nov 28, 2025, 06:54 PM UTC
A workaround has been implemented while we investigate the root cause.
- resolved Dec 02, 2025, 03:52 PM UTC
This incident has been resolved.
Verification Errors
Affected: Website
Timeline · 3 updates
- identified Nov 18, 2025, 02:27 PM UTC
One of our providers is experiencing issues causing verification on certain pages to fail. We are actively working on a solution.
- monitoring Nov 18, 2025, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 06:03 PM UTC
All systems are now operating normally.
Transcriptions are delayed
Timeline · 4 updates
- investigating Nov 11, 2025, 09:57 AM UTC
We are currently investigating this issue.
- investigating Nov 11, 2025, 09:58 AM UTC
There are delays creating video transcripts
- identified Nov 11, 2025, 02:33 PM UTC
Transcripts are now being processed
- resolved Nov 11, 2025, 04:01 PM UTC
This incident has been resolved.
Public folder pages are not accessible for logged out users
Affected: Website
Timeline · 4 updates
- identified Oct 24, 2025, 04:42 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 24, 2025, 04:45 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 24, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2025, 04:59 PM UTC
This incident has been resolved.
Player can't play the original audio of videos with multiple audio tracks
Timeline · 1 update
- resolved Oct 24, 2025, 08:26 AM UTC
This incident has been resolved.
Failing to load player.js
Timeline · 5 updates
- investigating Oct 21, 2025, 12:27 PM UTC
We are currently investigating this issue.
- investigating Oct 21, 2025, 12:30 PM UTC
We’re investigating issues where loading player.js fails. This may affect playback in scenarios where customers are directly loading our Player library. Playback on the web and in embeds are unaffected.
- identified Oct 21, 2025, 01:45 PM UTC
We've taken action to circumvent the problem and we are seeing signs of recovery.
- identified Oct 21, 2025, 01:50 PM UTC
We've confirmed that player.js is now successfully loading. We'll continue monitoring.
- resolved Oct 21, 2025, 07:56 PM UTC
Monitors are clear and we’re resolving this incident.
AI and Create services unavailable
Timeline · 4 updates
- identified Oct 20, 2025, 07:55 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 08:09 AM UTC
We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.
- identified Oct 20, 2025, 09:26 AM UTC
We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.
- resolved Oct 20, 2025, 10:44 AM UTC
This incident has been resolved.
Livestream Studio is unable to establish connection to Vimeo
Timeline · 5 updates
- investigating Oct 16, 2025, 10:57 AM UTC
We are currently investigating this issue.
- investigating Oct 16, 2025, 11:06 AM UTC
Current Status: Investigating Current Action: We have identified issues with Livestream Studio. We are investigating and will update you here when we have more information.
- identified Oct 16, 2025, 11:29 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 16, 2025, 11:34 AM UTC
Current Status: Monitoring Current Action: We have implemented fix for issues with Livestream Studio.
- resolved Oct 16, 2025, 12:01 PM UTC
This incident has been resolved.
Issues uploading
Timeline · 4 updates
- investigating Oct 14, 2025, 06:34 PM UTC
We are currently investigating this issue.
- investigating Oct 14, 2025, 06:35 PM UTC
Some customers may see a spinner when trying to upload on vimeo.com
- identified Oct 14, 2025, 06:50 PM UTC
We have a fix in place, users should not be facing the issue anymore.
- resolved Oct 14, 2025, 06:55 PM UTC
This incident has been resolved.
Enterprise phone support is down
Affected: Support Systems
Timeline · 2 updates
- investigating Oct 10, 2025, 02:50 AM UTC
We are currently investigating the issue.
- resolved Oct 10, 2025, 12:58 PM UTC
This incident has been resolved.
Clips buffering infinitely on startup
Affected: On-Site PlayerEmbedded PlayerUpload
Timeline · 6 updates
- investigating Oct 10, 2025, 01:02 AM UTC
We are currently investigating this issue.
- investigating Oct 10, 2025, 01:11 AM UTC
We are currently investigating reports of increased buffering rates for video playback.
- identified Oct 10, 2025, 01:25 AM UTC
The issue has been identified as affecting videos uploaded after 20:30 UTC. A fix is being implemented.
- identified Oct 10, 2025, 01:56 AM UTC
A fix has been implemented and new uploads are processing normally. Recovery for videos uploaded between 20:30 and 01:40 UTC is in progress.
- identified Oct 10, 2025, 10:29 PM UTC
All affected videos have been queued for reprocessing.
- resolved Oct 10, 2025, 10:47 PM UTC
All affected videos are processing normally.
Unable to Access Private Live Events
Affected: WebsiteOn-Site PlayerEmbedded Player
Timeline · 4 updates
- identified Oct 07, 2025, 10:58 PM UTC
We've identified an issue where users are able to view private live events because their password is rejected. We're rolling out a fix.
- monitoring Oct 07, 2025, 11:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 07, 2025, 11:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 08, 2025, 12:58 AM UTC
This incident has been resolved.
Vimeo Editor Page Intermittently Not Loading
Affected: WebsiteEditorInteractive
Timeline · 6 updates
- identified Oct 01, 2025, 10:02 PM UTC
https://vimeo.com/create/edit is intermittently not loading.
- investigating Oct 02, 2025, 12:51 AM UTC
We are continuing to investigate this issue.
- investigating Oct 02, 2025, 02:09 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 02, 2025, 12:57 PM UTC
We've deployed a fix that has dramatically reduced the rate of errors, and we're continuing to monitor for progress. Thanks for your continued patience.
- monitoring Oct 02, 2025, 01:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2025, 05:58 PM UTC
This incident is now fully resolved.