Vimeo incident

Failing to load player.js

Major Resolved View vendor source →

Vimeo experienced a major incident on October 21, 2025, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 12:27 PM UTC
Resolved
Oct 21, 2025, 07:56 PM UTC
Duration
7h 28m
Detected by Pingoru
Oct 21, 2025, 12:27 PM UTC

Update timeline

  1. investigating Oct 21, 2025, 12:27 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 21, 2025, 12:30 PM UTC

    We’re investigating issues where loading player.js fails. This may affect playback in scenarios where customers are directly loading our Player library. Playback on the web and in embeds are unaffected.

  3. identified Oct 21, 2025, 01:45 PM UTC

    We've taken action to circumvent the problem and we are seeing signs of recovery.

  4. identified Oct 21, 2025, 01:50 PM UTC

    We've confirmed that player.js is now successfully loading. We'll continue monitoring.

  5. resolved Oct 21, 2025, 07:56 PM UTC

    Monitors are clear and we’re resolving this incident.