Vimeo experienced a critical incident on October 20, 2025, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 20, 2025, 07:55 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 08:09 AM UTC
We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.
- identified Oct 20, 2025, 09:26 AM UTC
We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.
- resolved Oct 20, 2025, 10:44 AM UTC
This incident has been resolved.