Vimeo incident

Clips buffering infinitely on startup

Major Resolved View vendor source →

Vimeo experienced a major incident on October 10, 2025 affecting On-Site Player and Embedded Player and 1 more component, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 01:02 AM UTC
Resolved
Oct 10, 2025, 10:47 PM UTC
Duration
21h 44m
Detected by Pingoru
Oct 10, 2025, 01:02 AM UTC

Affected components

On-Site PlayerEmbedded PlayerUpload

Update timeline

  1. investigating Oct 10, 2025, 01:02 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 10, 2025, 01:11 AM UTC

    We are currently investigating reports of increased buffering rates for video playback.

  3. identified Oct 10, 2025, 01:25 AM UTC

    The issue has been identified as affecting videos uploaded after 20:30 UTC. A fix is being implemented.

  4. identified Oct 10, 2025, 01:56 AM UTC

    A fix has been implemented and new uploads are processing normally. Recovery for videos uploaded between 20:30 and 01:40 UTC is in progress.

  5. identified Oct 10, 2025, 10:29 PM UTC

    All affected videos have been queued for reprocessing.

  6. resolved Oct 10, 2025, 10:47 PM UTC

    All affected videos are processing normally.