Vimeo experienced a critical incident on September 4, 2025 affecting Website, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 02:22 PM UTC
We are currently investigating this issue.
- investigating Sep 04, 2025, 02:24 PM UTC
Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading
- identified Sep 04, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 04, 2025, 02:29 PM UTC
Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.
- postmortem Sep 11, 2025, 01:35 PM UTC
# **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.