Resolved after 5 hours 40 minutes, affecting Upload, on July 19, 2025.
Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.
Affected components
Update timeline
- investigating Jul 19, 2025, 04:19 PM UTC
We are currently investigating an issue with processing uploads.
- monitoring Jul 19, 2025, 04:28 PM UTC
We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.
- investigating Jul 19, 2025, 05:20 PM UTC
We're investigating an issue where uploads are delayed.
- monitoring Jul 19, 2025, 05:24 PM UTC
Upload processing has been restored but there are some residual delays while we process the backlog.
- monitoring Jul 19, 2025, 05:52 PM UTC
Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.
- monitoring Jul 19, 2025, 08:24 PM UTC
Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.
- resolved Jul 19, 2025, 10:00 PM UTC
We have recovered the affected videos and systems are operating normally.
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