Vi Trust incident

Amazon.sa Brand Redemption Event

Resolved after 7 days 23 hours, affecting Recipient Platform, on October 6, 2022.

identified Oct 06, 2022, 12:40 PM UTC

We are experiencing intermittent issues with Amazon.sa eGift Card redemptions and will provide an update once it's resolved.

Started
Oct 06, 2022, 12:40 PM UTC
Resolved
Oct 14, 2022, 11:47 AM UTC
Duration
7d 23h
Detected by Pingoru
Oct 06, 2022, 12:40 PM UTC

Affected components

Recipient Platform

Update timeline

  1. identified Oct 06, 2022, 12:40 PM UTC

    We are experiencing intermittent issues with Amazon.sa eGift Card redemptions and will provide an update once it's resolved.

  2. resolved Oct 14, 2022, 11:47 AM UTC

    This incident has been resolved.

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