Vi Trust incident

Razer Gold IDN Brand Redemption Event

Resolved after 2 days 19 hours, affecting Recipient Platform, on January 6, 2023.

investigating Jan 09, 2023, 01:28 PM UTC

We are continuing to investigate this issue.

Started
Jan 06, 2023, 06:07 PM UTC
Resolved
Jan 09, 2023, 01:28 PM UTC
Duration
2d 19h
Detected by Pingoru
Jan 06, 2023, 06:07 PM UTC

Affected components

Recipient Platform

Update timeline

  1. investigating Jan 06, 2023, 06:07 PM UTC

    We are experiencing intermittent issues with Razer Gold Indonesia Card redemptions and will provide an update once it's resolved.

  2. investigating Jan 09, 2023, 01:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 09, 2023, 01:28 PM UTC

    This incident has been resolved.

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