Vi Trust incident

Various USD Brands Scheduled Maintenance Notice

Resolved after 3 hours 6 minutes, affecting Recipient Platform, on January 19, 2023.

investigating Jan 19, 2023, 06:03 PM UTC

We are continuing to investigate this issue.

Started
Jan 19, 2023, 06:03 PM UTC
Resolved
Jan 19, 2023, 09:10 PM UTC
Duration
3h 6m
Detected by Pingoru
Jan 19, 2023, 06:03 PM UTC

Affected components

Recipient Platform

Update timeline

  1. investigating Jan 19, 2023, 06:03 PM UTC

    We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.

  2. investigating Jan 19, 2023, 06:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 19, 2023, 09:10 PM UTC

    This incident has been resolved.

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