Vi Trust incident

Various USD Brand Redemption Event

Resolved after 7 hours 23 minutes, affecting Recipient Platform, on February 28, 2023.

investigating Feb 28, 2023, 02:12 PM UTC

We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.

Started: Feb 28, 2023, 02:12 PM UTC
Resolved: Feb 28, 2023, 09:36 PM UTC
Duration: 7h 23m
Detected by Pingoru: Feb 28, 2023, 02:12 PM UTC

Affected components

Recipient Platform

Update timeline

investigating Feb 28, 2023, 02:12 PM UTC

We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.
resolved Feb 28, 2023, 09:36 PM UTC

This incident has been resolved.

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