Resolved after 14 hours 29 minutes, affecting Batch API and Global eGiftcard API and 1 more, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Oct 20, 2025, 05:01 PM UTC
We’re experiencing service disruptions due to an ongoing AWS outage. Our team is monitoring the situation and will provide updates as AWS restores normal operations.
- identified Oct 20, 2025, 05:04 PM UTC
AWS continues to experience issues affecting some of our services. We’re seeing partial recovery but are still monitoring performance closely. We’ll share another update as soon as AWS confirms full resolution.
- monitoring Oct 20, 2025, 08:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 09:41 PM UTC
This incident has been resolved.
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Amazon Web Services