Vetspire incident

SEV:1 Unable to select times when rescheduling appointments

Notice Resolved View vendor source →

Vetspire experienced a notice incident on May 29, 2025 affecting Vetspire UI, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 01:19 PM UTC
Resolved
May 29, 2025, 08:59 PM UTC
Duration
7h 40m
Detected by Pingoru
May 29, 2025, 01:19 PM UTC

Affected components

Vetspire UI

Update timeline

  1. investigating May 29, 2025, 01:19 PM UTC

    We are currently investigating the issue.

  2. identified May 29, 2025, 02:46 PM UTC

    We have upgraded this to an SEV: 1 and identified that the root cause. The developers are working on a solution as quickly as possible to solve the problem.

  3. monitoring May 29, 2025, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 29, 2025, 08:40 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 29, 2025, 08:59 PM UTC

    This incident has been resolved.