Vetspire incident

SMS Auto Confirmation restrictions placed by Verizon and AT&T

Notice Resolved View vendor source →

Vetspire experienced a notice incident on June 5, 2025, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 03:51 PM UTC
Resolved
Jun 10, 2025, 04:21 PM UTC
Duration
5d
Detected by Pingoru
Jun 05, 2025, 03:51 PM UTC

Update timeline

  1. investigating Jun 05, 2025, 03:51 PM UTC

    Vetspire Support was alerted by our internal monitoring system and is actively investigating an issue where auto-confirmation messages appear to be restricted by AT&T and Verizon.

  2. identified Jun 09, 2025, 01:49 PM UTC

    We are working with Twilio, Verizon and AT&T

  3. monitoring Jun 09, 2025, 01:52 PM UTC

    We believe we have resolved the issue over the weekend. We will continue to monitor this.

  4. resolved Jun 10, 2025, 04:21 PM UTC

    This incident has been resolved.