Vetspire incident

SEV 1- Unable to access certain Patient Charts

Notice Resolved View vendor source →

Vetspire experienced a notice incident on June 19, 2025 affecting Vetspire UI, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 12:21 PM UTC
Resolved
Jun 19, 2025, 01:08 PM UTC
Duration
46m
Detected by Pingoru
Jun 19, 2025, 12:21 PM UTC

Affected components

Vetspire UI

Update timeline

  1. investigating Jun 19, 2025, 12:21 PM UTC

    We are investigating and issue resulting in Patient Charts redirecting to a blank screen

  2. identified Jun 19, 2025, 12:24 PM UTC

    This cause has been identified, and a fix is being deployed.

  3. monitoring Jun 19, 2025, 12:41 PM UTC

    The fix has been deployed and we are monitoring the situation. Please refresh Vetspire.

  4. resolved Jun 19, 2025, 01:08 PM UTC

    This incident has been resolved.