Vetspire incident
SEV2: Compliance Dashboard Contact Column Icons Not Working
Vetspire experienced a minor incident on June 23, 2025 affecting Vetspire UI, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2025, 05:49 PM UTC
We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent. The bug is consistently reproducible and appears to be related to the last release . Our team is investigating Next update within 24 hours.
- investigating Jun 23, 2025, 06:02 PM UTC
We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent. The bug is consistently reproducible and appears to be related to the last release . Our team is investigating
- monitoring Jun 25, 2025, 12:29 PM UTC
A fix was deployed, and we are monitoring.
- resolved Jun 27, 2025, 02:03 PM UTC
This incident has been resolved.