Vetspire incident

SEV-1 Client Schedule is Not Loading

Major Resolved View vendor source →

Vetspire experienced a major incident on August 22, 2025 affecting Vetspire UI and Vetspire API, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 03:20 PM UTC
Resolved
Aug 22, 2025, 05:28 PM UTC
Duration
2h 8m
Detected by Pingoru
Aug 22, 2025, 03:20 PM UTC

Affected components

Vetspire UIVetspire API

Update timeline

  1. investigating Aug 22, 2025, 02:14 PM UTC

    The client schedule is currently not loading. Our developers are working diligently to resolve this issue as soon as possible.

  2. investigating Aug 22, 2025, 03:20 PM UTC

    Our developers are engaged, and we are actively working to resolve the issue.

  3. investigating Aug 22, 2025, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Aug 22, 2025, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Aug 22, 2025, 04:09 PM UTC

    We continue to monitor the results.

  6. resolved Aug 22, 2025, 05:28 PM UTC

    This incident has been resolved.