Vetspire experienced a minor incident on February 3, 2025 affecting Vetspire UI, lasting 49d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Vetspire UI
Update timeline
- investigating Feb 03, 2025, 08:59 PM UTC
We are investigating an issue causing inconsistent prescription refill counts displayed across different views in the system. The fix for this issue is currently in-progress.
- investigating Feb 14, 2025, 07:54 PM UTC
Our development teams are still investigating this issue.
- identified Feb 25, 2025, 07:25 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 06, 2025, 04:42 PM UTC
We have a fix that is under review. Once deployed, we will provide an update
- resolved Mar 31, 2025, 12:20 PM UTC
This incident has been resolved.