Vetspire incident

3rd Party Outage - Idexx IHD and Reference lab ordering outage

Notice Resolved View vendor source →

Vetspire experienced a notice incident on April 2, 2025 affecting IDEXX VetConnectPlus & In-House Labs, lasting 15h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 07:42 PM UTC
Resolved
Apr 03, 2025, 11:42 AM UTC
Duration
15h 59m
Detected by Pingoru
Apr 02, 2025, 07:42 PM UTC

Affected components

IDEXX VetConnectPlus & In-House Labs

Update timeline

  1. investigating Apr 02, 2025, 07:42 PM UTC

    Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire. You can follow their status page at https://status.idexxsoftware.com/ for any updates

  2. resolved Apr 03, 2025, 11:42 AM UTC

    This incident has been resolved.