Vetspire experienced a notice incident on April 28, 2025 affecting Antech, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 28, 2025, 01:40 PM UTC
We are investigating and issue where AntechV3 integration is showing "Invalid Credentials".
- investigating Apr 28, 2025, 01:43 PM UTC
We are continuing to investigate this issue.
- investigating Apr 28, 2025, 01:55 PM UTC
We are continuing to investigate this issue.
- investigating Apr 28, 2025, 01:56 PM UTC
We are continuing to investigate this issue.
- identified Apr 28, 2025, 01:56 PM UTC
Antech has triggered an invalidation of all Antech V3 credentials. As a result, all Antech V3 integrations are currently experiencing disruptions. Our development team is actively collaborating with Antech to correct this issue as quickly as possible. In the meantime, should you need to manually restore functionality, please follow these steps: -Navigate to More > Admin > Labs. -Select your location. -Click Edit on the Antech V3 integration. -Click UPDATE (no additional changes needed). Completing these steps revalidates the connection and resolves the disruption.
- resolved Apr 28, 2025, 01:57 PM UTC
This incident has been resolved.