Veson Nautical Outage History
Veson Nautical is up right nowPingoru has recorded 53 incidents for Veson Nautical: 36 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 7 | 11 of 720 (2%) |
| July 2026 | 4 | 3 of 744 (0%) |
| August 2026 | 4 | 7 of 744 (1%) |
| September 2026 | 5 | 16 of 720 (2%) |
| October 2026 | 3 | 6 of 523 (1%) |
Incidents, newest first
Minor October 22, 2026 IMOS Platform Web Application - APAC Service degraded 1h 13m Web Application, APIs, Messaging Services, Data Lake and 1 more
Started Oct 22, 2026, 10:10 AM UTC· resolved Oct 22, 2026, 11:24 AM UTC
- investigating Oct 22, 2026, 10:10 AM UTC
We are aware that some customers are experiencing service degradation within the IMOS Platform Web Application in the APAC region. We are actively investigating the issue and will update when we have further details.
- monitoring Oct 22, 2026, 10:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 11:24 AM UTC
This incident has been resolved.
Critical October 21, 2026 Veson Platform - Insights Outage all clients and Datalake 2 outage for EU clients 3h 30m Data Lake, Insights
Started Oct 21, 2026, 07:57 PM UTC· resolved Oct 21, 2026, 11:28 PM UTC
- investigating Oct 21, 2026, 07:57 PM UTC
We are aware that some customers are unable to load Veson Platform dashboards for Vessel and Bunker Insights. We are actively investigating the issue and will update when we have further details.
- identified Oct 21, 2026, 08:10 PM UTC
The issue has been identified as a third party outage which is causing Insights Dashboard not to load in Veson Platform. This is also impacting DataLake 2 clients who are based in the EU region.
- monitoring Oct 21, 2026, 08:12 PM UTC
We are continuing to monitor the third party outage and will update as soon as issues with Insights and Datalake 2 have subsided.
- monitoring Oct 21, 2026, 09:15 PM UTC
We are seeing Insights pages for Veson Platform load and Datalake 2 beginning to respond normally. We are continuing to monitor the third party outage for full resolution.
- resolved Oct 21, 2026, 11:28 PM UTC
This incident has been resolved.
Critical October 15, 2026 Veson Platform Web Application - Outage 1h 16m Web Application
Started Oct 15, 2026, 08:36 AM UTC· resolved Oct 15, 2026, 09:52 AM UTC
- investigating Oct 15, 2026, 08:36 AM UTC
We are aware that some customers are unable to access the Veson Platform Web Application. We are actively investigating the issue and will update when we have further details.
- identified Oct 15, 2026, 09:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 09:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 09:52 AM UTC
This incident has been resolved.
Notice September 30, 2026 Veson Mail was not accessible on the Veson Platform – Mail
Started Sep 30, 2026, 09:41 AM UTC· resolved Sep 30, 2026, 09:41 AM UTC
- resolved Sep 30, 2026, 09:41 AM UTC
We have identified an issue on Veson Mail which has now been resolved.
Critical September 29, 2026 Email processing delay in production 2h 31m Email Processing
Started Sep 29, 2026, 11:51 AM UTC· resolved Sep 29, 2026, 02:22 PM UTC
- investigating Sep 29, 2026, 11:51 AM UTC
We are currently investigating this issue.
- identified Sep 29, 2026, 11:51 AM UTC
We have identified the issue and we are working on a fix
- monitoring Sep 29, 2026, 12:36 PM UTC
The issue has been mitigated and we are currently processing pending emails
- resolved Sep 29, 2026, 02:22 PM UTC
This incident has been resolved.
Minor September 21, 2026 Degraded Performance 16m Web Application, APIs
Started Sep 21, 2026, 10:01 AM UTC· resolved Sep 21, 2026, 10:17 AM UTC
- monitoring Sep 21, 2026, 10:01 AM UTC
Our monitoring systems have identified a degraded performance, we have applied a fix and are monitoring the effect
- resolved Sep 21, 2026, 10:17 AM UTC
This incident has been resolved.
Minor September 15, 2026 IMOS Platform Messaging Service - Delayed outbound email delivery in US region 32m Messaging Services, Web Application
Started Sep 15, 2026, 03:48 PM UTC· resolved Sep 15, 2026, 04:21 PM UTC
- identified Sep 15, 2026, 03:48 PM UTC
We are aware that some customers may be experiencing delayed outbound email notification delivery within the IMOS Platform Messaging Service. We are actively investigating the issue and will update when we have further details.
- monitoring Sep 15, 2026, 04:18 PM UTC
A fix has been implemented and we are monitoring the situation. Outbound email delivery has resumed. Email sent via the messaging service between 4:00 UTC and 16:04 UTC may have failed delivery. Please reach out to Veson Support if you need assistance re-sending email.
- resolved Sep 15, 2026, 04:21 PM UTC
This incident has been resolved.
Minor September 9, 2026 IMOS Platform Web Application - Service degraded 5h 22m Web Application
Started Sep 09, 2026, 08:02 AM UTC· resolved Sep 09, 2026, 01:24 PM UTC
- investigating Sep 09, 2026, 08:02 AM UTC
We are aware that some customers are experiencing session timeouts within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.
- identified Sep 09, 2026, 09:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 09, 2026, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 01:24 PM UTC
This incident has been resolved.
Minor August 31, 2026 Microsoft Exchange Online outage impacting both inbound and outbound email 10h 38m Email Inbound, Email Outbound
Started Aug 31, 2026, 08:30 PM UTC· resolved Sep 01, 2026, 07:09 AM UTC
- investigating Aug 31, 2026, 08:30 PM UTC
Customers may experience delays in receiving emails or failures when sending them due to an ongoing Microsoft Exchange Online incident
- identified Aug 31, 2026, 09:32 PM UTC
We are monitoring Microsoft Exchange Online status page and we will provide update as soon as possible
- identified Aug 31, 2026, 10:09 PM UTC
We are continuing to monitor Microsoft Exchange Online status page and we will provide update as soon as possible
- monitoring Sep 01, 2026, 05:31 AM UTC
Microsoft confirms that mail flow is working as expected. We are monitoring the situation
- resolved Sep 01, 2026, 07:09 AM UTC
We're no longer seeing issues on the Microsoft side, and all pending emails have now been processed.
Major August 31, 2026 US-EAST-1 Snowflake region service is degraded 2h 46m Data Lake
Started Aug 31, 2026, 05:49 PM UTC· resolved Aug 31, 2026, 08:36 PM UTC
- identified Aug 31, 2026, 05:49 PM UTC
Clients with Datalake environments hosted in the US-EAST-1 region may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. We are actively monitoring Snowflake service updates for the region.
- monitoring Aug 31, 2026, 08:20 PM UTC
Snowflake is showing all systems operational in the US-EAST-1 region. We are reviewing the US-EAST-1 account and will provide an update shortly.
- monitoring Aug 31, 2026, 08:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 31, 2026, 08:36 PM UTC
Successful ingestion of into all Datalake environments in the US-EAST-1 region has been confirmed.
Major August 18, 2026 Shipfix - Platform is experiencing some slowness 16m Email API, Email Inbound, Email Outbound, Email Processing and 4 more
Started Aug 18, 2026, 09:33 AM UTC· resolved Aug 18, 2026, 09:49 AM UTC
- monitoring Aug 18, 2026, 09:33 AM UTC
We noticed some slowness for few minutes. A fix has been provided. We are closely monitoring the incident.
- resolved Aug 18, 2026, 09:49 AM UTC
This incident has been resolved.
Major August 14, 2026 Delays when receiving/sending emails 27m Email Inbound, Email Outbound
Started Aug 14, 2026, 05:11 AM UTC· resolved Aug 14, 2026, 05:38 AM UTC
- investigating Aug 14, 2026, 05:11 AM UTC
We are currently investigating this issue.
- identified Aug 14, 2026, 05:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 14, 2026, 05:20 AM UTC
The issue is now resolved and we are actively catching up on the delay.
- monitoring Aug 14, 2026, 05:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 05:38 AM UTC
This incident has been resolved.
Major July 17, 2026 Shipfix platform is unavailable 13m
Started Jul 17, 2026, 09:44 AM UTC· resolved Jul 17, 2026, 09:57 AM UTC
- identified Jul 17, 2026, 09:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2026, 09:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 09:57 AM UTC
This incident has been resolved.
Notice July 14, 2026 VesselsValue Web Application and API –
Started Jul 14, 2026, 09:00 AM UTC· resolved Jul 14, 2026, 09:00 AM UTC
- resolved Jul 14, 2026, 09:12 AM UTC
Our systems alerted us to a degraded platform between at 8:45am, the issue was quickly resolved and will continue monitoring.
Minor July 1, 2026 Degraded performance on Shipfix platform 1h 6m Email API, Email Inbound, Email Outbound, Email Processing
Started Jul 01, 2026, 08:38 AM UTC· resolved Jul 01, 2026, 09:44 AM UTC
- investigating Jul 01, 2026, 08:38 AM UTC
We are currently investigating this issue.
- identified Jul 01, 2026, 08:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 01, 2026, 09:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 09:44 AM UTC
This incident has been resolved.
Critical June 29, 2026 Emails are stuck in processing for Shipfix 1h 16m Email Processing
Started Jun 29, 2026, 03:42 PM UTC· resolved Jun 29, 2026, 04:58 PM UTC
- identified Jun 29, 2026, 03:42 PM UTC
We have identified the issue and emails are being processed again at the moment
- identified Jun 29, 2026, 03:42 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 29, 2026, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 04:58 PM UTC
This incident has been resolved.
Major June 17, 2026 IMOS Platform Web Application - Outage for US customers 8m Web Application
Started Jun 17, 2026, 09:34 PM UTC· resolved Jun 17, 2026, 09:43 PM UTC
- investigating Jun 17, 2026, 09:34 PM UTC
We are aware that customers with a home region in the US are unable to access the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.
- monitoring Jun 17, 2026, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2026, 09:43 PM UTC
This incident has been resolved.
Minor June 12, 2026 IMOS Platform Web Application - Performance degraded for some EU customers 3h 6m Web Application
Started Jun 12, 2026, 02:09 PM UTC· resolved Jun 12, 2026, 05:15 PM UTC
- investigating Jun 12, 2026, 02:09 PM UTC
We are aware that some customers in the EU region may be experiencing performance degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.
- identified Jun 12, 2026, 02:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 12, 2026, 03:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2026, 05:15 PM UTC
This incident has been resolved.
Critical June 8, 2026 Shipfix performance issue in production 16m Email API, Email Inbound, Email Outbound, Email Processing and 4 more
Started Jun 08, 2026, 01:40 PM UTC· resolved Jun 08, 2026, 01:56 PM UTC
- investigating Jun 08, 2026, 01:40 PM UTC
We are currently investigating some performance issue in production
- monitoring Jun 08, 2026, 01:50 PM UTC
A fix has been implemented in production and we are now monitoring the platform
- resolved Jun 08, 2026, 01:56 PM UTC
This incident has been resolved.
Major June 8, 2026 Veslink Voyage Reporting - Form processing delayed 1h 27m APIs, Veslink Voyage Reporting
Started Jun 08, 2026, 09:00 AM UTC· resolved Jun 08, 2026, 10:27 AM UTC
- investigating Jun 08, 2026, 10:19 AM UTC
We are aware that some customers are experiencing delayed form processing within Veslink Voyage Reporting. We are actively investigating the issue and will update when we have further details.
- identified Jun 08, 2026, 10:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 08, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2026, 10:27 AM UTC
This incident has been resolved.
Major June 5, 2026 Veslink API - Increased error rate on DaDesk notifications 1h APIs
Started Jun 05, 2026, 10:07 AM UTC· resolved Jun 05, 2026, 11:07 AM UTC
- investigating Jun 05, 2026, 10:07 AM UTC
We are observing a heightened error rate on the Veslink API DaDesk notifications. We are actively investigating the issue and will update when we have further details.
- identified Jun 05, 2026, 10:21 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 05, 2026, 11:07 AM UTC
This incident has been resolved.
Minor June 2, 2026 IMOS Platform Web Application - Service degraded for some EU customers 4h 11m Web Application
Started Jun 02, 2026, 01:35 PM UTC· resolved Jun 02, 2026, 05:46 PM UTC
- investigating Jun 02, 2026, 01:35 PM UTC
We are aware that some customers in the European Union (EU) region are experiencing service degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.
- monitoring Jun 02, 2026, 01:45 PM UTC
The service impact has subsided and we are monitoring.
- resolved Jun 02, 2026, 05:46 PM UTC
This incident has been resolved.
Notice May 13, 2026 Shipfix - Slowness on Shipfix platform –
Started May 13, 2026, 09:00 AM UTC· resolved May 13, 2026, 09:00 AM UTC
- resolved May 13, 2026, 01:54 PM UTC
General slowness of the platform.
Critical April 30, 2026 Shipfix - Emails not loading 2h 15m Email API, Email Inbound, Email Outbound, Email Processing
Started Apr 30, 2026, 01:26 PM UTC· resolved Apr 30, 2026, 03:42 PM UTC
- investigating Apr 30, 2026, 01:26 PM UTC
We are currently investigating this issue.
- monitoring Apr 30, 2026, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 30, 2026, 01:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2026, 03:42 PM UTC
This incident has been resolved.
Major March 24, 2026 Shipfix - issues sending/receiving email 45m Email Inbound, Email Outbound
Started Mar 24, 2026, 04:13 AM UTC· resolved Mar 24, 2026, 04:58 AM UTC
- investigating Mar 24, 2026, 04:13 AM UTC
We are aware that some clients may be experiencing sending or receiving emails in the Shipfix platform. We will update with further details as our investigation continues.
- identified Mar 24, 2026, 04:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2026, 04:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 04:58 AM UTC
This incident has been resolved.