Veson Nautical experienced a critical incident on February 20, 2025 affecting Email API and Email Inbound and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Email APIEmail InboundEmail OutboundEmail ProcessingMarket MonitorMapsData InsightsVessel & Port Directory
Update timeline
- investigating Feb 20, 2025, 06:32 PM UTC
We are aware that some customers are unable to access Shipfix. We are actively investigating the issue and will update when we have further details.
- monitoring Feb 20, 2025, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2025, 06:56 PM UTC
This incident has been resolved.