Veson Nautical experienced a major incident on December 19, 2024 affecting Messaging Services and Veslink Voyage Reporting, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Messaging ServicesVeslink Voyage Reporting
Update timeline
- investigating Dec 19, 2024, 03:38 PM UTC
Some clients may see delays in email delivery from the IMOS Platform. We are investigating the issue.
- monitoring Dec 19, 2024, 04:46 PM UTC
The issue has been resolved and email is flowing through the system normally. We have determined that no valid user emails were impacted. We continue to monitor mail queues to ensure successful sending and delivery
- resolved Dec 19, 2024, 05:29 PM UTC
This incident has been resolved.