Veson Nautical incident

Shipfix performance degradation

Notice Resolved View vendor source →

Veson Nautical experienced a notice incident on March 26, 2025 affecting Email Inbound and Email Outbound and 1 more component, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 12:21 PM UTC
Resolved
Mar 26, 2025, 04:03 PM UTC
Duration
3h 42m
Detected by Pingoru
Mar 26, 2025, 12:21 PM UTC

Affected components

Email InboundEmail OutboundMarket MonitorData InsightsVessel & Port Directory

Update timeline

  1. identified Mar 26, 2025, 12:21 PM UTC

    Some users may be experiencing performance degradation. This issue has been identified and the team is working on a fix.

  2. monitoring Mar 26, 2025, 01:47 PM UTC

    A fix has been implemented, which largely addresses the performance issue described. Additional performance improvements are scheduled to be released later today

  3. identified Mar 26, 2025, 02:47 PM UTC

    Users may continue to experience degraded performance while improvements are implemented

  4. identified Mar 26, 2025, 02:58 PM UTC

    We are experiencing a load-related outage. The underlying issue has been identified and the team is working to resolve the situation as quickly as possible.

  5. resolved Mar 26, 2025, 04:03 PM UTC

    This incident has been resolved.