Veson Nautical incident

Shipfix Application Outage

Critical Resolved View vendor source →

Veson Nautical experienced a critical incident on April 24, 2025 affecting Email API and Email Inbound and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 02:40 PM UTC
Resolved
Apr 24, 2025, 02:47 PM UTC
Duration
6m
Detected by Pingoru
Apr 24, 2025, 02:40 PM UTC

Affected components

Email APIEmail InboundEmail OutboundEmail ProcessingMarket MonitorMapsData InsightsVessel & Port Directory

Update timeline

  1. investigating Apr 24, 2025, 02:40 PM UTC

    We are aware that some customers are unable to access Shipfix. We are actively investigating the issue and will update when we have further details.

  2. resolved Apr 24, 2025, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.