Verisk Outage History
Verisk is up right nowPingoru has recorded 50 incidents for Verisk: 22 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 101 of 744 (14%) |
| June 2026 | 2 | 9 of 720 (1%) |
| July 2026 | 3 | 4 of 744 (1%) |
| August 2026 | 1 | 5 of 744 (1%) |
| September 2026 | 5 | 39 of 720 (5%) |
| October 2026 | 3 | 7 of 587 (1%) |
Incidents, newest first
Minor July 30, 2025 Resolved: Customers may experience potential delays with XML and VCS responses 6h 59m Claims Reporting - Web Submission, Claims Reporting - Integrated Submission - XML
Started Jul 30, 2025, 03:23 PM UTC· resolved Jul 30, 2025, 10:22 PM UTC
- investigating Jul 30, 2025, 03:23 PM UTC
We are currently investigating an issue delaying Claims Processing. These issues started last evening. We apologize for any inconvenience.
- identified Jul 30, 2025, 05:49 PM UTC
We have identified the issue and are working on implementing a fix. Once the fix is implemented we need to process through the backlog. We do apologize for any inconvenience, and thank you for your continued patience.
- resolved Jul 30, 2025, 10:22 PM UTC
This incident was resolved as of 4:30 PM ET. We apologize for any inconvenience
Minor July 28, 2025 Resolved: ClaimSearch Research Hub Vehicle Sightings Searches are currently unavailable 1h 25m Research Hub
Started Jul 28, 2025, 03:08 PM UTC· resolved Jul 28, 2025, 04:34 PM UTC
- investigating Jul 28, 2025, 03:08 PM UTC
We are currently investigating this issue. We apologize for any inconvenience.
- monitoring Jul 28, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 04:34 PM UTC
This incident has been resolved. We apologize for any inconvenience
Minor July 15, 2025 Resolved: Users may experience potential delays with XML and VCS responses 20h 16m Claims Reporting - Web Submission, Claims Reporting - Integrated Submission - XML
Started Jul 15, 2025, 06:20 PM UTC· resolved Jul 16, 2025, 02:36 PM UTC
- identified Jul 15, 2025, 06:20 PM UTC
XML Responses will be delayed up to 30 minutes. Our technical teams have identified the issue, and is implementing a solution to fully restore service - We apologize for any inconvenience.
- monitoring Jul 15, 2025, 06:51 PM UTC
A fix has been implemented and queue depth is coming down. We will continue to monitor and send an update when all queues have been cleared. We apologize for any inconvenience
- monitoring Jul 15, 2025, 08:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2025, 02:36 PM UTC
This incident has been resolved.
Notice May 15, 2025 Resolved: Customers may Experience Login Issues with ClaimSearch Website –
Started May 15, 2025, 01:00 PM UTC· resolved May 15, 2025, 01:00 PM UTC
- resolved May 15, 2025, 05:15 PM UTC
Our Technical team has identified the issue and are currently backed out the update that caused the issue. The teams are actively monitoring system stability to ensure continued performance. Thank you for your understanding.
Notice May 13, 2025 Resolved : Research Hub Public Records Searches were unavailable –
Started May 13, 2025, 12:00 PM UTC· resolved May 13, 2025, 12:00 PM UTC
- resolved May 13, 2025, 01:47 PM UTC
Research Hub is currently experiencing an outage associated with the public records products within the People/Basic Search, Assets, Businesses, and Directly Assistance sections as well as the Vehicle Search in the Vehicle Data section. We are actively working to fix the issue.
Critical May 1, 2025 Resolved: Login Issues with ClaimSearch Website and XML Web Service processing 3h 21m ClaimSearch Website
Started May 01, 2025, 03:36 PM UTC· resolved May 01, 2025, 06:58 PM UTC
- investigating May 01, 2025, 03:36 PM UTC
We’re investigating a potential login issue with the ClaimSearch website, and XML Web Service processing. Our Technical team is working to resolve it as quickly as possible. Thank you for your patience.
- investigating May 01, 2025, 05:02 PM UTC
Our Technical team has identified a capacity issue and increased the capacity of the impacted services. The teams are actively monitoring system stability to ensure continued performance. Thank you for your understanding.
- monitoring May 01, 2025, 05:52 PM UTC
The fix has been implemented, and our technical teams are continuing to monitor the stability of the application.
- resolved May 01, 2025, 06:58 PM UTC
This incident has been resolved.
Notice April 11, 2025 Resolved: Detailed Billing Reports - Incorrect total amounts 8h 2m Other ClaimSearch Services
Started Apr 11, 2025, 02:55 PM UTC· resolved Apr 11, 2025, 10:58 PM UTC
- investigating Apr 11, 2025, 02:55 PM UTC
We apologize for any inconvenience this is causing. Rest assured, we are treating this with the highest priority and will update you once we've identified the root cause.
- resolved Apr 11, 2025, 10:58 PM UTC
This incident is resolved. we apologize for any inconvenience
Major March 21, 2025 Resolved: Research Hub - Vehicle Search Unavailable 2d 21h Research Hub
Started Mar 21, 2025, 04:21 PM UTC· resolved Mar 24, 2025, 01:37 PM UTC
- investigating Mar 21, 2025, 04:21 PM UTC
We apologize for any inconvenience this is causing. Rest assured, we're continue to treat this with the highest priority and will update you once we've identified the root cause.
- resolved Mar 24, 2025, 01:37 PM UTC
This incident has been resolved. We apologize for any inconvenience.
Minor March 11, 2025 Resolved: Claims Inquiry was intermittently unavailable for some queries 11m Claims Inquiry
Started Mar 11, 2025, 01:33 PM UTC· resolved Mar 11, 2025, 01:44 PM UTC
- monitoring Mar 11, 2025, 01:33 PM UTC
Our Claims Inquiry serviced experienced a service disruption this morning due to a certificate update on our side.
- resolved Mar 11, 2025, 01:44 PM UTC
This issue is resolved. We apologize for any inconvenience.
Major January 17, 2025 Resolved: Some Research Hub searches are currently unavailable 2h 26m Research Hub
Started Jan 17, 2025, 04:23 PM UTC· resolved Jan 17, 2025, 06:50 PM UTC
- investigating Jan 17, 2025, 04:23 PM UTC
We're currently experiencing an issue with some of our People, Business, Asset, and Directory Assistance searches that will result in users receiving an error after running a search. Specifically, this is being caused by a connectivity interruption impacting one of our data vendors. We're working with our vendor urgently to resolve this.
- monitoring Jan 17, 2025, 05:09 PM UTC
A fix has been implemented and we are actively monitoring. We apologize for any inconvenience.
- resolved Jan 17, 2025, 06:50 PM UTC
This issue has been resolved - thank you for your patience
Minor December 9, 2024 Resolved: Claims failing to progress through ClaimSearch Scoring Processing 3h 14m Claims Reporting - Web Submission, Claims Reporting - Integrated Submission - FTP, Claims Reporting - Integrated Submission - XML, Claim Scoring
Started Dec 09, 2024, 06:56 PM UTC· resolved Dec 09, 2024, 10:10 PM UTC
- investigating Dec 09, 2024, 06:56 PM UTC
Customers subscribed to ClaimSearch Scoring are impacted. All other customers are Not Impacted. We apologize for any inconvenience caused. Rest assured, we're continue to treat this with the highest priority and will update you once we've identified the root cause,
- identified Dec 09, 2024, 07:43 PM UTC
We've identified the cause of the Claims Scoring disruption. We are processing through the backlog. We will keep you updated once complete.
- identified Dec 09, 2024, 09:18 PM UTC
Service has been fully restored for Claims Scoring. We appreciate your patience during this time
- resolved Dec 09, 2024, 10:10 PM UTC
This incident has been resolved.