Veriff incident

Elevated decision response times

Minor Resolved View vendor source →

Veriff experienced a minor incident on August 26, 2025 affecting Verification Decisions, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 12:00 PM UTC
Resolved
Aug 26, 2025, 01:18 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 26, 2025, 12:00 PM UTC

Affected components

Verification Decisions

Update timeline

  1. monitoring Aug 26, 2025, 12:00 PM UTC

    We are experiencing elevated decision response times, due to degraded service performance Traffic was routed away from affected cluster to stop further impact. We will inform you once the incident is resolved Sorry for the inconvenience!

  2. resolved Aug 26, 2025, 01:18 PM UTC

    This incident has been resolved.