VergeSense incident

Large CSV Exports Unavailable

Notice Resolved View vendor source →

VergeSense experienced a notice incident on October 10, 2023 affecting AWS, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 07:48 PM UTC
Resolved
Oct 11, 2023, 12:54 AM UTC
Duration
5h 5m
Detected by Pingoru
Oct 10, 2023, 07:48 PM UTC

Affected components

AWS

Update timeline

  1. identified Oct 10, 2023, 07:48 PM UTC

    We have identified an issue with exporting large dataset via CSV. We are working on a fix and expect a resolution by EOD today.

  2. monitoring Oct 11, 2023, 12:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 11, 2023, 12:54 AM UTC

    This incident has been resolved.