VergeSense incident
Some services unavailable due to Snowflake Data Cloud outage
VergeSense experienced a major incident on March 21, 2026 affecting AWS and API and 1 more component, lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 21, 2026, 06:20 AM UTC
Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.
- monitoring Mar 21, 2026, 06:21 AM UTC
Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.
- resolved Mar 21, 2026, 01:57 PM UTC
This incident has been resolved.