VergeSense incident

Workplace Assistant Not Available

Notice Resolved View vendor source →
Started
Mar 24, 2026, 10:19 PM UTC
Resolved
Mar 27, 2026, 02:44 AM UTC
Duration
2d 4h
Detected by Pingoru
Mar 24, 2026, 10:19 PM UTC

Affected components

AWSAzure

Update timeline

  1. identified Mar 24, 2026, 10:19 PM UTC

    The Workplace Assistant feature is currently offline due to an issue with a third-party API. A resolution is actively being developed.

  2. identified Mar 26, 2026, 10:42 PM UTC

    We have deployed a remediation to our platform, but unfortunately, due to a current degradation incident ongoing at our third-party API provider, the Workplace Assistant is still unavailable. We are monitoring the situation and will provide any relevant updates as we are able.

  3. monitoring Mar 27, 2026, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 27, 2026, 01:40 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 27, 2026, 02:44 AM UTC

    This incident has been resolved.

Looking to track VergeSense downtime and outages?

Pingoru polls VergeSense's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when VergeSense reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track VergeSense alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring VergeSense for free

5 free monitors · No credit card required