VergeSense incident

Space Type Peak person count

Minor Resolved View vendor source →

VergeSense experienced a minor incident on January 23, 2024 affecting AWS and API and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 06:52 PM UTC
Resolved
Jan 24, 2024, 07:59 PM UTC
Duration
1d 1h
Detected by Pingoru
Jan 23, 2024, 06:52 PM UTC

Affected components

AWSAPIAzure

Update timeline

  1. identified Jan 23, 2024, 06:52 PM UTC

    The peak person count metric for Space Types is currently missing data for 1/1/24-1/24/24. We've identified a fix and will be releasing soon to resolve this missing piece of data.

  2. monitoring Jan 23, 2024, 09:14 PM UTC

    A fix for peak person counts for Space Types has been implemented and we are working on backfilling this data, we've resolved data points for 1/24/24 and are working our way backwards.

  3. monitoring Jan 24, 2024, 03:19 AM UTC

    Peak person Space Type Metrics are restored back to 1/5/24 and are working our way backwards

  4. resolved Jan 24, 2024, 07:59 PM UTC

    Peak person Space Type Metrics are fully restored