VergeSense incident

1hr Delay in Hourly Metrics Processing

Notice Resolved View vendor source →

VergeSense experienced a notice incident on January 30, 2024 affecting AWS and Azure, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 08:59 PM UTC
Resolved
Jan 30, 2024, 10:50 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 30, 2024, 08:59 PM UTC

Affected components

AWSAzure

Update timeline

  1. identified Jan 30, 2024, 08:59 PM UTC

    We have identified an issue with our hourly metrics processing which is leading to a delay in recent metrics being available. This should be resolved within the hour.

  2. identified Jan 30, 2024, 09:51 PM UTC

    The engineering team is in the process of deploying a fix. We will continue to provide regular updates.

  3. monitoring Jan 30, 2024, 10:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 30, 2024, 10:50 PM UTC

    This has been resolved and all metrics are now current.