Veradigm FollowMyHealth incident

Some users may experience issues with the Veradigm FollowMyHealth CareNarrative application.

Resolved after 23 hours 25 minutes, affecting Veradigm FollowMyHealth, on January 10, 2025.

resolved Jan 11, 2025, 05:15 PM UTC

The issue impacting the CareNarrative portion of the Veradigm FMH application has been resolved.

Started
Jan 10, 2025, 05:49 PM UTC
Resolved
Jan 11, 2025, 05:15 PM UTC
Duration
23h 25m
Detected by Pingoru
Jan 10, 2025, 05:49 PM UTC

Affected components

Veradigm FollowMyHealth

Update timeline

  1. identified Jan 10, 2025, 05:49 PM UTC

    We are aware of an issue impacting the CareNarrative portion of the Veradigm FMH application. We are working to resolve the issue as quickly as possible.

  2. monitoring Jan 11, 2025, 03:20 PM UTC

    A fix has been implemented on CareNarrative portion of the Veradigm FMH application and we are monitoring the results.

  3. resolved Jan 11, 2025, 05:15 PM UTC

    The issue impacting the CareNarrative portion of the Veradigm FMH application has been resolved.

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