Veradigm FollowMyHealth incident
Some users may experience issues with the Veradigm FollowMyHealth application.
Resolved after 4 hours 14 minutes, affecting Veradigm FollowMyHealth, on January 29, 2025.
We have implemented the fix for the Veradigm FollowMyHealth MFA logins. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.
Affected components
Update timeline
- investigating Jan 29, 2025, 04:33 PM UTC
We are aware of an issue impacting Veradigm FollowMyHealth MFA logins. We are working to resolve the issue as quickly as possible.
- identified Jan 29, 2025, 04:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2025, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2025, 08:48 PM UTC
We have implemented the fix for the Veradigm FollowMyHealth MFA logins. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.
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