Veradigm FollowMyHealth incident

Some users may experience issues with the Veradigm FollowMyHealth application.

Resolved after 26 minutes, affecting Veradigm FollowMyHealth, on March 12, 2025.

resolved Mar 12, 2025, 02:23 PM UTC

We have implemented the fix for FMH CareNarrative application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue

Started
Mar 12, 2025, 01:57 PM UTC
Resolved
Mar 12, 2025, 02:23 PM UTC
Duration
26m
Detected by Pingoru
Mar 12, 2025, 01:57 PM UTC

Affected components

Veradigm FollowMyHealth

Update timeline

  1. investigating Mar 12, 2025, 01:57 PM UTC

    We are aware of an issue impacting Veradigm FMH. We are working to resolve the issue as quickly as possible.

  2. monitoring Mar 12, 2025, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2025, 02:23 PM UTC

    We have implemented the fix for FMH CareNarrative application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue

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