Veradigm FollowMyHealth incident

Some users may experience issues with the Veradigm FollowMyHealth application.

Resolved after 53 minutes, affecting Veradigm FollowMyHealth, on September 9, 2025.

resolved Sep 09, 2025, 01:54 PM UTC

We have implemented the fix on Veradigm FollowMyHealth application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.

Started
Sep 09, 2025, 01:00 PM UTC
Resolved
Sep 09, 2025, 01:54 PM UTC
Duration
53m
Detected by Pingoru
Sep 09, 2025, 01:00 PM UTC

Affected components

Veradigm FollowMyHealth

Update timeline

  1. investigating Sep 09, 2025, 01:00 PM UTC

    We are aware of an issue impacting Veradigm FMH. We are working to resolve the issue as quickly as possible.

  2. identified Sep 09, 2025, 01:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 09, 2025, 01:54 PM UTC

    We have implemented the fix on Veradigm FollowMyHealth application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.

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