Veradigm FollowMyHealth incident
Some users may experience issues with the Veradigm FollowMyHealth application.
Resolved after 1 day 2 hours, affecting Veradigm FollowMyHealth and FHIR / API, on October 7, 2025.
We have implemented the fix on the Veradigm FMH online Scheduling. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.
Affected components
Update timeline
- investigating Oct 07, 2025, 05:01 PM UTC
We are aware of an issue impacting Veradigm FMH online Scheduling, which is currently down for MPE clients. We are working to resolve the issue as quickly as possible.
- investigating Oct 07, 2025, 05:58 PM UTC
We are continuing to investigate this issue.
- investigating Oct 07, 2025, 07:58 PM UTC
We are continuing to investigate this issue.
- investigating Oct 07, 2025, 09:38 PM UTC
The FHIR/API FollowMyHealth issue has been resolved. We are continuing to work with Microsoft on the Online Scheduling issue.
- investigating Oct 08, 2025, 01:02 AM UTC
We continue to investigate the FMH Online Scheduling issue with Microsoft.
- identified Oct 08, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 08, 2025, 07:43 PM UTC
We have implemented the fix on the Veradigm FMH online Scheduling. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.
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