Veradigm FollowMyHealth incident

Some users may experience issues with the Veradigm FollowMyHealth application.

Resolved after 20 hours 42 minutes, affecting Veradigm FollowMyHealth, on October 29, 2025.

resolved Oct 30, 2025, 01:28 PM UTC

We have implemented the fix on the Veradigm FollowMyHealth application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.

Started
Oct 29, 2025, 04:46 PM UTC
Resolved
Oct 30, 2025, 01:28 PM UTC
Duration
20h 42m
Detected by Pingoru
Oct 29, 2025, 04:46 PM UTC

Affected components

Veradigm FollowMyHealth

Update timeline

  1. investigating Oct 29, 2025, 04:46 PM UTC

    We are aware of an issue impacting Veradigm FMH. We are working to resolve the issue as quickly as possible.

  2. identified Oct 29, 2025, 05:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 29, 2025, 07:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 29, 2025, 08:38 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Oct 30, 2025, 01:28 PM UTC

    We have implemented the fix on the Veradigm FollowMyHealth application. Subsequent testing has proven successful. Thank you for your patience. Please log a ticket with Veradigm Support if you continue to experience an issue.

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