Resolved after 7 hours 12 minutes, affecting Platform and Static Analysis Services and 1 more, on July 21, 2026.
We have completed processing our backlog of static scans. In some cases we were unable to process the scans which have failed. In that case the scan should be deleted and re-uploaded.
Affected components
Update timeline
- investigating Jul 21, 2026, 03:40 PM UTC
When navigating the User Interface, users may be re-directed to Your Account Settings.
- identified Jul 21, 2026, 03:48 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 21, 2026, 04:09 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 21, 2026, 04:26 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2026, 04:26 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 21, 2026, 04:38 PM UTC
There are a number of static scans that were submitted during the incident that may still be in a stuck state. Veracode is working through getting them to process.
- monitoring Jul 21, 2026, 06:00 PM UTC
We are continuing to work through the backlog of stuck static scans.
- resolved Jul 21, 2026, 10:53 PM UTC
We have completed processing our backlog of static scans. In some cases we were unable to process the scans which have failed. In that case the scan should be deleted and re-uploaded.
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