VentraIP incident

Connectivity issues with Axigen email hosting

Major Resolved View vendor source →

VentraIP experienced a major incident on January 29, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 04:28 AM UTC
Resolved
Jan 29, 2026, 05:36 AM UTC
Duration
1h 7m
Detected by Pingoru
Jan 29, 2026, 04:28 AM UTC

Update timeline

  1. resolved Jan 29, 2026, 05:36 AM UTC

    Our Infrastructure team have identified and resolved the issue. Services are coming back online now. If you are still experiencing issues, please reach out to our Technical Support team.