VentraIP incident

High Support Volume Notice

Major Resolved View vendor source →

VentraIP experienced a major incident on October 1, 2026, lasting 11h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 04:08 AM UTC
Resolved
Oct 01, 2026, 03:26 PM UTC
Duration
11h 17m
Detected by Pingoru
Oct 01, 2026, 04:08 AM UTC

Update timeline

  1. investigating Aug 28, 2026, 02:39 AM UTC

    Due to recent Legacy Email Migrations and cPanel Infrastructure updates, we are currently experiencing a high volume of inquiries across our eTickets, phone, and LiveChat channels. Our team is working hard to reach everyone as quickly as possible. We sincerely thank you for your patience and understanding during this busy time.