Vend incident

Restaurant (O-Series) Back Office Reports delayed for some users

Minor Resolved View vendor source →

Vend experienced a minor incident on July 29, 2026, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 05:33 AM UTC
Resolved
Jul 29, 2026, 08:14 AM UTC
Duration
2h 40m
Detected by Pingoru
Jul 29, 2026, 05:33 AM UTC

Update timeline

  1. identified Jul 29, 2026, 05:33 AM UTC

    Our team are adjusting the work done earlier today to fine tune back office reports performance after users had reported delayed updates. Some users remain impacted by this issue and our team are working to bring this back up to date.

  2. monitoring Jul 29, 2026, 06:58 AM UTC

    The fix released earlier today has been refined, we will monitor performance.

  3. resolved Jul 29, 2026, 08:14 AM UTC

    This incident has been resolved.