Vend incident

Slow Cart for C-Series

Minor Resolved View vendor source →

Vend experienced a minor incident on July 8, 2026, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:26 PM UTC
Resolved
Jul 08, 2026, 04:52 PM UTC
Duration
26m
Detected by Pingoru
Jul 08, 2026, 04:26 PM UTC

Update timeline

  1. investigating Jul 08, 2026, 04:26 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 08, 2026, 04:29 PM UTC

    We are currently investigating reports of performance issues affecting C-Series. Merchants may experience slow loading times, encounter 500 errors when accessing the cart, or see their cart appear empty. Our team is actively investigating the issue and will provide updates as more information becomes available.

  3. identified Jul 08, 2026, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 08, 2026, 04:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 08, 2026, 04:52 PM UTC

    This incident has been resolved.