Vend incident

Lightspeed Payments K- and O-Series Payout delays in Australia for some Merchants

Minor Resolved View vendor source →

Vend experienced a minor incident on July 6, 2026, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 08:09 AM UTC
Resolved
Jul 06, 2026, 01:05 PM UTC
Duration
4h 55m
Detected by Pingoru
Jul 06, 2026, 08:09 AM UTC

Update timeline

  1. investigating Jul 06, 2026, 08:09 AM UTC

    We have identified an external issue resulting in a partial payout delay for a subset of AUD transactions processed through one of our partner banks. As a result, some customers receiving Regular (BECS) payouts in Australia may experience a delay in receiving their payouts expected this Monday. We are actively monitoring the situation and coordinating with the affected partner to support resolution efforts.

  2. investigating Jul 06, 2026, 08:11 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 06, 2026, 08:12 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 06, 2026, 10:04 AM UTC

    We have identified an external issue causing delays to some Regular (BECS) payouts in Australia. Affected funds are expected to be credited by the end of the day on 6 July 2026 in AU time.

  5. resolved Jul 06, 2026, 01:05 PM UTC

    The external issue that caused delays to some Regular (BECS) payouts in Australia has been resolved. All impacted payouts have now been processed and will be credited to the affected accounts.